Archive for the NEWS Category

Paratherm in 2017: The Year of LIVE

“LIVE Fluid Analysis…At Paratherm’s Training Event”

(Subject Line of Recent Paratherm Email Invitation to Customers)

Paratherm has always understood the importance of face time and “live” time with customers and specifiers—whether at trade shows and conferences, or when visiting customers’ plants to walk through their operations. Up close and personal, we can analyze production problems related to heating/cooling performance, and offer predictive maintenance suggestions customized to the situation. Paratherm technical support and sales engineers are at their best when they can see, understand, and discuss the heat transfer fluid, the processes, and the equipment.

And this year, we’re taking “LIVE” to a new level…
  • Paratherm Live March 28 Thermal Fluid Maintenance 1-day Master Training at Paratherm HQ in King of Prussia PA
  • Paratherm Live Webinar May 17 with Globalspec “The Effects of Fluid Flow Dynamics on Thermal Fluid Performance”
  • May 3 Fluid Mfr. Roundtable by Process Heating Magazine: “Thermal Fluid Analysis Offers Peek Inside Your System”
  • December 5 Fluid Mfr. Roundtable by Process Heating Magazine: “Insider’s Guide to Fluid and System Maintenance”
  • Exhibitions at 5 Trade Events and Conferences Covering Storage Tanks, Liquid Terminals, Petroleum & Gas Processing, Oil Recycling, and Meat & Poultry Processing…

Read More About It…

Thermal Fluid Maintenance Master Training

Master HTF Training

Clockwise From Top Left: Paratherm HQ, Kinematic Viscometer, Thermal Fluid Laboratory, Conference Room, Sample Vials, Sample Kit, and Quart Samples

Full day training at Paratherm HQ in King of Prussia, PA, USA March 28, 2017. No matter your industry or application, attendees will learn the best practices to keep hot-oil system production running— and minimize unplanned downtime. Covers safety, operation, start-up, shut-down, fluid analysis, troubleshooting, and more. Includes a pump presentation by Dean Pumps.  Registration is closed for the March 28 event, but if you’d like to be alerted of future classes, register here at the overflow form.

Paratherm Live Globalspec Webinar May 17

“Care and Feeding of Heat Transfer Fluid Systems.” A one-hour online webinar presentation (by Paratherm’s Product Manager Ryan Ritz) covering the essentials of hot-oil system safety and operation.  This material efficiently and effectively reviews the best practices and “do’s and dont’s” of thermal fluids, indirect heating, and analysis for fluid and equipment maintenance.  Registration link TBA.

Fluid Manufacturer’s Roundtable by Process Heating Magazine #1

“Thermal Fluid Analysis Offers Peek Inside Your System”. May 3, 2017 2:00 PM EDT. Paratherm’s Product Manager Ryan Ritz participates/presents. More info HERE. Registration TBA.

Fluid Manufacturer’s Roundtable by Process Heating Magazine #2

“Insiders’ Guide to Fluid/System Maintenance”. December 5, 2017 2:00 PM EDT. Paratherm’s Product Manager Ryan Ritz participates/presents. More info HERE. Registration TBA

Paratherm Exhibiting at Five Trade Events and Conferences in 2017

  • NISTM National Institute For Storage Tank Management — Conference & Trade Show April 18-19 2017 Orlando FL
  • ILTA Int’l Liquid Terminals Assoc. — Annual Operating Conference & Trade Show June 11-14 2017  Houston TX
  • GPS Global Petroleum Show —  June 13-15 2017  Calgary, AB, Canada
  • CIMIE China International Meat Industry Exhibition — October 18-20 2017 Qingdao, China
  • NORA Nat’l Association of Responsible Recyclers — Conference and Trade Show November 8-11 2017 Naples Florida

 

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ILTA Logo

 

 

Paratherm Introduces Newer, Sleeker, Easier to Use Website

Since 1997, our website has offered customers a convenient platform to connect and obtain information. We are excited to announce that we have launched a newer, sleeker, easier to use website to better serve our customers. The new website is designed to be more visually appealing, while being more user friendly. The website can be conveniently accessed on a desktop computer, laptop, or smartphone.

New Web Design

New Web Design

The new Paratherm website is able to perform many of the same duties Paratherm employees do when assisting hot-oil system users, and others interested in general and specific answers to frequently asked questions about indirect heating technology. The website is useful for customers, design engineers, process managers, fluid specifiers, and maintenance professionals. It educates users on important technical details of heat transfer fluid products, including: product data, safety data, and technical and thermal properties. The website also offers technical advice on products such as hot-oils, and hot-oil system safety, maintenance, and reliability.

Paratherm’s focus is on services including heat transfer fluid analysis, including a fluid maintenance program, standard fluid analysis, and quick analysis. We also offer troubleshooting and thermal fluid system training for high temperature fluids, low temperature fluids, heating and cooling fluids, and food-grade heat transfer fluid. If you’re interested in designing a system or adding components, our professional consultants at Paratherm can help guide you with that also.

Old Web Design

Old Web Design

At Paratherm, we proudly offer timely responses to any sales or technical inquiries, and fast shipments when obtaining the product is critical such as in emergency situations. Paratherm works with industries such as: biodiesel, chemical processing, asphalt paving, engineering, gas processing, industrial laundry, plastics, food, and solar.

When you need application support, fluid analysis, or hot-oil process troubleshooting, you can contact any of the professionals on our team. We hope you enjoy the new website redesign as much as we do. Feel free to explore all of our new features and keep in mind that representatives are available 24/7 at +1 (610) 255-7910, or you can visit the new website where you’ll find a quotes/inquiries form to fill out. Soon after filling the form out, you’ll have an answer to your question or problem, allowing you to get back to the business you need. We look forward to helping you with your heat transfer fluid and temperature-control needs!

New Year + New Location = Streamlined Operations

We are officially settled into our new headquarters building located at 2009 Renaissance Boulevard, King of Prussia, PA. We briefly touched on the move in our end of year blog posted Dec. 30th and are excited to report that the move went smoothly… We haven’t missed a beat!

Paratherm's New Headquarters
2009 Renaissance Blvd., King of Prussia PA — USA

The new headquarter location allows us to continue to do what we do best—proactively respond to the needs of our customers. When it comes to indirect heating applications, we are the company that process industry professionals rely on for the highest levels of products, expertise, and assistance. The features of our new facility will allow us to be even more efficient and productive.

Our new space includes modern facilities to interact with customers in person and through electronic communication systems. A presentation auditorium and meeting facilities will enable us to comfortably invite in groups for demonstrations, using the latest in large display screens. This also allows us to include off-site groups through the use of state-of-the-art webcams.

Fish-eye view of Paratherm HQ Interior

Fish-eye lens shows presentation and meeting area soon after the move

The new lab space is twice the size of the lab at previous locations. It has been upgraded with new automated testing equipment that results in increased test options and faster testing which offers improved accuracy, wider performance ranges, and improved repeatability. In order to provide more information to our customers for better decision making, we are currently working on improvements to our report presentation and formats so that customers have access to our data and results.

Shot along lab bench showing instruments and vapor hood

New laboratory, twice the size of previous

We’re still committed to fast supply, responding when emergencies happen, and helping prevent problems by designing feedback systems to monitor and measure the vitals to keep processes at optimum, and give warning when action is needed.  that continuously monitoring the thermal fluid in your systems to maintain proper temperatures. Fluids, cleaners, and additives from Paratherm are engineered for optimum machine performance, but if you do experience unplanned downtime, we will respond quickly to troubleshoot the problem and get you the products and data you need to keep production running. And as part of the global Lubrizol team we have stocking locations throughout North America, and on five other continents.

Paratherm’s new official contact information is:

2009 Renaissance Boulevard
King of Prussia, PA 19046 USA
Tel: +1 (610) 941-4900

We are fortunate to have a wonderful team of professionals ready to make this new home a place for customers to explore Paratherm’s outstanding product lines, while maintaining our dedication to serving our customers. We are excited to welcome you all to our new space! Contact us ASAP to plan a visit!

Illustration of Building and Moving Van

Perfect Paratherm Fit: New Business Director Ed Delate Aboard Team

If you read our December blog you already know about the addition of Ed Delate to the Paratherm team this past August. For those of you who missed our post – Ed is our newest Business Director, bringing an abundance of great ideas to further our company goals and initiatives.

Ed’s previous experience includes roles such as the Vice President of Global Engineering, Corporate Social Responsibility, and Safety at Keystone Foods, a division of The Marfrig Group. Before joining his new work family, Ed worked very closely with top global food industry companies. His senior level executive experience in the food industry, BS in Chemical Engineering, and MBA further his capabilities to bring excellence to our customer service focus.

Ed was already familiar with Paratherm when he set his sight on Business Director. Past employers used Paratherm for heat transfer fluid needs such as heating fry oil, for ovens, baking, and meat and poultry processing – to name a few. As a result, we were pleased to learn that Ed already felt a personal connection with our company.

After working with Ed for the past four months we know we made the right decision in bringing him on board. His strong leadership, management, and strategy execution have increased our momentum as specialists in the hot-oil system and heat transfer fluid industries. Our service-oriented crew, with a variety of training, skills, and experience, is equally thrilled about everything Ed brings to the table. We foresee a bright future ahead with our sales continuing to drive upward through Ed’s welcomed direction and assistance.

Ed recognizes the tremendous legacy here at Paratherm, recently guided by his now-retired predecessor, George Schreiber. Ed is already carrying on with a similar work ethic to keep our mission, and his inherited personal mission, of exceeding high customer-service expectations right on track. He continues to emphasize the necessity of sample testing, analysis, and technical operation needs. Under Ed’s guidance, our group will maintain its successful efforts of focusing on old and new customers alike. What he finds best about the company? The fact that we have the background knowledge to connect our customers with the best personnel specific to job requirements, as well as getting the job done right! We continue to pride ourselves on keeping close contact with the OEM’s for equipment such heaters, heat users, and other components, to understand the ins and outs of working closely with our clients and fully understanding their needs.

As we look toward 2016 the team would like to publicly welcome Ed to the Paratherm family and Lubrizol organization. We look forward to what you will bring to the table in the New Year, Ed – congratulations on all of your hard work and success!

What Makes Paratherm Different

How does Paratherm differ? We drew the differences in a 2-minute video — whiteboard style!

And, for those of you who prefer to read, skim, study, and/or critique the written word, here is the voice-over script…

videofrontThe beauty of closed-loop hot-oil technology is that it operates simply and uniformly with little of the maintenance intervention required by alternatives like steam or direct heat. But this low-maintenance characteristic of the technology may leave you in the dark about the operating condition of your application, or what to do when shut down — or slowdown — occurs. Paratherm focuses on keeping you involved in every aspect of the care of your system, from the fluid sale and initial fill, to fluid analysis, troubleshooting and preventive maintenance. Paratherm’s experts will help advise you in the selection of the right fluid for your unique circumstances, and their professional fluid analysis will help guide preventive and predictive maintenance to help improve the system’s operation—and extend its operating life. Unplanned downtime with your application can cost you thousands of dollars every hour that you’re not in production. Therefore, Paratherm utilizes a streamlined logistics flow for fast supply when you need an expedited response. We keep our fluids in stock at several locations throughout the country. When you send us an order, we’re typically able to ship it the same day. When issues with your hot-oil system arise, Paratherm’s Technical Services section is ready with probing questions, and then, troubleshooting tips to help get it working again. You can reach someone by phone for technical assistance or an emergency shipment at any time, including evenings and weekends. At Paratherm, thermal fluid is all that we do, so we have to be the best. For more information on our products and services, simply call or visit our website and fill out our online form.”

To receive a series of emails about Paratherm, and thermal fluid technology in general, visit the Learn About Paratherm page at About Paratherm.

Paratherm Extends Globally

For over 25 years, Paratherm has been exceeding the expectations that come along with our reputation as a premier provider of heat transfer fluids and related expertise in North America.  This is the inherent result of our refusal to compromise on the quality of our products and our genuine dedication to supporting the needs of our customers.  We have proven ourselves with end users and key industry specifiers as the “go-to” support team whenever a mishap or crisis occurs.  As our business capabilities extend globally, our commitment to staying true to the core practices that make us who we are puts Paratherm in a position to become a true world leader in thermal-fluid products & services.

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It is a common occurrence for plant managers to reach out to us in a panic for a fast and reliable solution to their thermal-fluid crisis situation.  Paratherm has heard it all, from catastrophic system issues (“somebody” backed the forklift into a valve and there’s 300 gallons of fluid on the floor) to moisture flashes forcing hot fluid to be violently discharged from top of the expansion tank (but how could THAT MUCH water get into my system?!).

Admittedly, the majority of Paratherm’s emergency responses are related to less dramatic situations such as the immediate need for more fluid due to a “routine” maintenance-induced leak or a significant miscalculation of volume on an initial fill.  The point is that Paratherm’s on-call team has the practical experience and dedicated availability that allows us to help get operations back up and running quickly and safely regardless of what has occurred and why.

As you can imagine, emergencies of this nature tend to happen during off-peak hours and/or during the most crucial points in time.   Luckily, Paratherm is committed to serving our customers no matter the time of day (or night for that matter) or their location.  Our customer service and logistics teams will respond regardless if it’s the weekend, middle of the night or a holiday.  We will respond to your call for help, provide any technical feedback necessary over the phone and proceed to contact our warehouse operators and expedited shipping services to urgently supply the necessary volume of heat transfer fluid to avert the crisis and minimize the loss of production.

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The reason we can serve our customers during these most crucial times is that we have built and qualified a network of resources that effectively covers the industrialized world.  Quite literally, we have dedicated infrastructure, inventory and support personnel in strategic locations worldwide.

While Paratherm is already well known in the industry for our presence throughout the US and Canada, we also have a global distribution channel and support capabilities that we are quite proud of.  And now, as a result of being acquired The Lubrizol Corporation in 2012, Paratherm has a physical presence in 8 countries, effectively extending the reach of our capabilities across 6 continents.  We are genuinely excited about our recent growth and honored to be serving this industry on a truly global scale where we can continue to aid in its progress and become the leading source of heat transfer fluid solutions and distribution.

 

To inquire more about our heat transfer fluids, hot-oil systems cleaners, or technical services around the world, please visit Paratherm’s international support page.

 

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Did you know…?

Paratherm now has websites in four languages.

English www.paratherm.com
Spanish www.fluido-termico.com
Portugese www.oleo-termico.com.br
Chinese www.paratherm.cn

 

 

 

New Paratherm™ HT Heat Transfer Fluid

Hydrogenated Terphenyl Chemistry Exhibits Durability,
High Temperature Capabilities

West Conshohocken, PA – USA – April 15, 2015

 

Paratherm recently introduced Paratherm HT Heat Transfer Fluid, which further expands the line’s temperature range for processing applications.  The product is formulated for closed-loop liquid-phase heating to 650°F in fired hot-oil heaters and 675°F in waste-heat recovery and full convection heaters used  in the  gas processing, plastic and chemical production , waste-oil recovery and biodiesel industries.  Clear Yellow Fluid Pouring Into Lipped Beaker

Jim Oetinger, Paratherm director of technology, saw the opportunity and need for the new fluid based on market research.  “Partially hydrogenated terphenyl based heat transfer fluids are nothing new; the chemistry is a proven performer. What our research told us is that there is a need for our core services – availability, fast shipment response and in-depth technical support – that is not being met by traditional suppliers.”

Founded in 1988, Paratherm has become a leading manufacturer of heat transfer fluids, system cleaners and other additive products. The firm offers a range of products (currently 10 fluids and three cleaners) covering temperatures from -148°F to +675°F. Paratherm serves a diverse number of industries including the chemical industry, food processing and plastics manufacturing.

Paratherm’s efforts have long been focused on their clients’ applications, systems and operations with expert assistance and quick turnaround being top priorities.  Orders can be filled quickly and in urgent situations very quickly, because the company stocks product in half-a-dozen North American locations and internationally in Europe, South America and Asia.

Since December 2012, Paratherm has been a business of CPI, a division of The Lubrizol Corporation.

For information on Paratherm fluids for hot and cold process applications – contact Andy Andrews () at Paratherm, 31 Portland Road, West Conshohocken, PA  19428.  +1 610-255-7910, (Fax 610-941-9191), www.paratherm.com.

 

 

IPPE 2015 Has Arrived!

In manufacturing, it’s not just about making quality products. In order to stay ahead, it’s important to get out there, interact with clients and peers, and stay on top of all industry trends.

This is especially true in the manufacturing of heat transfer fluids. Our products are always on the cutting edge of technology, and innovation drives us. To this end, we feel it’s crucial to try to attend all relevant trade shows and conferences. That way we can not only present our products, but get direct feedback, learn from industry leaders, and work on our goal of continuous improvement.

As a result, we’re extremely excited about the upcoming International Production and Processing Expo (IPPE), taking place January 27-29 in Atlanta.
IPPE is the renowned exhibition that combines The International Poultry Expo, International Feed Expo, and International Meat Expo—encompassing the entire protein production and processing chain. The last show saw over 26,000 attendees from around the world; all gathering to view 1,180 exhibitors’ products while learning about the latest technology. In fact, IPPE continues to be the largest assembly of its kind.

For Paratherm, this presents an invaluable opportunity to demonstrate our products and solutions while learning more in the process. Our food-grade heat transfer fluids are used by countless clients throughout the food manufacturing and processing industries, and relied on for their precision, quality, efficiency, and safety.

At the expo, we expect to interact with various members of the food processing industry, from equipment manufacturers to poultry further processors—and many in between. We look forward to demonstrating our unique products and capabilities, our trusted services and safety features, and our proven record of increasing process uptime.

We especially look forward to interacting with our clients—both new and longtime—and sharing what we’ve been up to since the last expo. We expect IPPE 2015 to be the best one yet, and look forward to seeing many of you there!

The Easy Way to Sell More Fluid

The reason Paratherm, and other responsible heat-transfer fluid manufacturers, put so much value on fluid analysis is because it’s an objective and scientific evaluation.

Yes, there is a wide range of test values between brand-new fluid and fluid that has reached its end of life. And a discussion of the test results with a trusted expert allows the system operator to make informed choices in maintaining the equipment and the fluid itself.

But a useful tool like fluid analysis can be misused in some circumstances. Occasionally we hear about a competitor using hot-oil test results to sell to sell more fluid, in a questionable, even unethical, way.
 

“I’m Chris Hansen from Dateline NBC, and I Think You’re Lying to Me”

 
There’s a familiar formula for investigative television programming, routinely used on shows like 60 Minutes, Dateline, and 48 Hours, where the producers trick dishonest plumbers and car mechanics into revealing their sneak tactics for selling brand-new (but unneeded) water heaters and transmissions to the unwary.

Let’s face it, these television newsmagazine programs confirm an uncomfortable truth that we all would prefer not to believe; there are a lot of rats out there trying to rip us all off. Yes, there are good honest mechanics too, but if we’re to believe what happens on Dateline, you’ve got about a 50/50 chance of drawing a rat when you start a new relationship with a home contractor.
 

But what about industrial commerce?  Heat Transfer Fluid?  It can’t happen here, right?
 

Yes it can. Once a year or so, in fact, we hear about a customer being told to replace their total fluid volume when they don’t really have to. Sometimes it’s one of our customers, and sometimes it’s a case where we’re being asked for a second opinion.

In this blog, we try to keep our posts relatively short, so we’re not going to present a lot of detail here, but if you want the whole story with all the ugly details, give us a call.

And consider a rule of thumb; if two companies differ on an important sales recommendation, whether for fluid, equipment, or service, consider which one has the most to gain in the short-term, and evaluate accordingly.

And for that evaluation process, you don’t have to go it alone. Try thinking outside the box, or looking inside the box. These days there are online industry forums where people can ask questions and get answers; there may be competent, objective, and discerning pros on your own staff (or sister plants) that could weigh in; and there are seasoned, experienced engineers out there editing professional journals and running LinkedIn groups who would probably be happy to evaluate a real-life, real-time puzzler.

And one other thing… notice the single glaring circumstance all those televised scam examples seem to have in common; the victim in every case has no pre-existing relationship with the contractor scam artist.

Bottom line: Develop a network of suppliers and servicers that you can trust, and stay with them.
And if you think any supplier is trying to sell you something the easy way, slow it down. Ask questions. Make ‘em work for it.
 
Keep calm and I'm Chris Hanson from Dateline and I think you're lying to me

A Few Frequent Questions…With Answers

In Depth Answers to a few Frequently Asked Questions about Heat Transfer Fluids

Heat Transfer Fluid FAQ

 

The technology of heat transfer fluids is not extremely complicated. It involves liquids, heaters, pumps, flow rates, thermal and physical properties, and a few basic engineering principles.

Still, some of the more curious aspects of the fluids themselves fit with common-sense expectations, while at the same time, some other behaviors of these rascals fit into the non-intuitive category.

As one of the leading publishers of online content and information about the technology and use of heat transfer fluids in the process industries, we get a fair number of questions…

Questions that we are happy to help answer for you and questions that reach both ends of a very broad spectrum. That being said, we have found that there are just a few questions that we hear more than others. In an effort to help guide our customers to the best understanding possible of our products, we have put together a list of the top questions that we receive as well as providing our answers.

Here are three of them, in no particular order. In future blog postings, we’ll add to this list.

If we did not cover a question that you have, please call us! We would love to hear from you.

 

Q1.    If I can use water why would I want to use HTF?

A1. You probably wouldn’t. We often tell people that they’re better off with water, or water with freeze protection There are, however exceptions:

  • Once you get above 212°F, water boils and thus creates pressure in the system.  Get up to 400° and that pressure becomes substantial.  Non-aqueous heat transfer fluids don’t reach their boiling ranges until above 600°F.  High pressures (think steam) require different equipment, oversight, and maintenance practices for application and process management.
  • Water also freezes at 32°F.  Non-aqueous HTFs will remain liquid down to 0, -10, -35 and lower.
  • Water is also corrosive unless carefully treated and maintained. Not HTF.

 

Q2. What presentations do you offer?

A2. 5-gallon poly pails, 55-gallon steel drums, 1000-liter skidded totes, 330-gallon totes, and bulk by the gallon in trailer tankwagons or lined ocean 20- and 40-foot containers.

 

Q3.    Do you have local stock in Silverville?

A3. Paratherm has North American stock in Pennsylvania, Georgia, Arkansas, Indiana, Nevada, and Ontario.  Internationally, in Europe and with distributors in Brazil, Argentina, Mexico, China and Thailand. Not all products are stocked in all locations. Call for specific availability.


Q4.    Do you have a fluid for a) 800 degrees F?  b) 1200°F? c) -100°C?

A4. a) 800°F – We don’t but we know manufacturers that do. This is the limit for commonly used chemistries. Paratherm’s highest temperature product will withstand a film-temperature of 750°F

  1. b) 1200°F – Nobody does.  Rarely used molten salts have performed over 900°F, but they’re quite a challenge to handle and utilize.  We can recommend firms who provide these products, and engineer these systems.
  2. c) -100°C – Paratherm’s lowest goes to -88°C.  For lower temperatures, other technologies such as liquid nitrogen and helium are used.

Was your question answered above? If not, reach out to us by clicking here.